Returns & Refund Policy
Returns/Refunds & Exchanges (if applicable):
ONCE THE ORDER HAS ARRIVED,
Returns/refunds are only applicable for:
- Apparel - Tops ONLY!
- Defective/damaged products
- Incorrect orders delivered
Due to hygiene considerations (in particular for jewellery), we do not accept returns/refunds for reasons other than the ones stated above.
Exchanges are applicable if customers wish to exchange the top apparel for a different size.
In order to file for a return/refund and exchange, please contact us within 14 days after the order has arrived and select the subject "REFUND" before describing the situation.
If your order does not arrive within the timeframe given, please contact us and we will check your order for you.
Please don't hesitate to contact us for any further questions/queries!